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Change subscription details

Edit subscription

  1. Log in to IdealTwin

  2. Select the promotion company

  3. Access the promotion

  4. Click on "Plan & Billing" in the top menu.

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Change billing address

Click on the "Change address" button under the billing address.

Ventana modal para cambio de dirección de facturación

Modal change of direction window

Change payment method, plan or number of licenses

Click on the "Change plan" button

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From here you can change both the payment method and the subscription plan. Any plan that carries a cost will initiate a monthly renewable paid subscription.

The number of licenses controls the number of dwellings in the development. It is advisable to set this value if the number of dwellings in the development is known in advance to avoid generating additional bills when adding new dwellings. Any value below the number of dwellings contained in the development will be ignored and will be set as the number of dwellings in the development as the number of licenses.

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